Refund policy

Shipping, Exchange & Return Policy

Shipping Policy

• Processing Time: Orders are processed and shipped within 3 business days.

• Shipping Cost: We offer Free Shipping on all U.S. orders.

• Delivery Time: Standard shipping typically takes 3–7 business days, depending on the destination.

• Order Tracking: A tracking number will be provided once your order has shipped.

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Exchange & Return Policy

At Bashga, we want you to feel confident in your purchase. If something isn’t right, we’re here to help.

Returns

• You may request a return within 14 days of purchase.

• Items must be unworn, unwashed, and in original condition with tags attached.

• Final sale items and customized products are not eligible for return.

Exchanges

• We offer exchanges for a different size or style within the 14-day window.

• Exchanges depend on product availability. If your preferred item is unavailable, a store credit or refund will be issued.

Note: Customers are responsible for return shipping costs on both exchanges and returns.

Return Process

1. Email us at contact@wearbashga.com with your order number and the reason for the return or exchange.

2. Ship the item back using a trackable shipping method.

3. Once received and inspected, we’ll process your exchange, refund, or store credit within 5–7 business days.

Damaged or Defective Items

• If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos, and we’ll make it right.

Refunds

• Refunds are issued to the original payment method within 5–7 business days after receiving the returned item.

• Please note that shipping fees (if applicable) are non-refundable.

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Need Help?

For any questions, feel free to reach out to us at contact@wearbashga.com.